Returns Policy

[Placeholder — replace with your real returns policy. A starting outline is below.]

Overview

We want you to be happy with your mattress. If there’s a problem with your order — the wrong item, size, or a defect — contact us on WhatsApp within [X] days of delivery and we’ll sort it out.

Eligibility

Item must be unused, in its original packaging where possible
Faulty or incorrect items are covered — buyer’s-choice returns (e.g. changed your mind) [confirm your policy here]
Bulk/Standard-range orders (20-unit minimum) [confirm any special terms here]

How to start a return

Message us on WhatsApp at 0761 687 055 with your order details and photos of the item, and we’ll guide you through the next steps.